Patient Resources

Patient Administration Department

The mission of the Patient Administration Department (PAD) is to support the medical readiness of active-duty members and other eligible beneficiaries.

PAD is responsible for providing administrative oversight, coordination and support to Patients and Staff Members. PAD functions include:

Our Services

Patient Accountability Division

  • Eligibility Determination
  • Birth Registry
  • Outpatient Medical Travel
  • Decedent Affairs

Patient Affairs / Military Patient Personnel Division 

  • Deployability Coordination
  • Suitability Screening Administration
  • Exceptional Family Member Program

Medical Records Division 

  • Inpatient Record Administration
  • Ambulatory Care / Outpatient Record Administration
  • Record Correspondence and Copies
  • Record Analysis and Coding

To request records by email from USNH Rota Medical Records Office, please download and complete DD Form 2870.

Please include a legible email address on DD Form 2870. The records will be sent to your email address in a PDF format with password protection. Scan the signed documents for the request and email them, encrypted if possible, along with a copy of the front and back of the requestor's ID (it cannot be a DOD ID Card) to: usn.rota.usnmrtc-rota.list.outpatient-medical-records@health.mil.

The records will be sent to the email address you include on DD Form 2870, it will be in a PDF format with password protection. A separate email with the password will be sent to you so you may access your records.

For more information on locating your medical records, please call USNH Rota Outpatient Records Room at DSN 314-727-3554 or Commercial from the U.S. 011-34-956-82-3554.

Contact Us

Phone

DSN: 314-727-3554
CIV: 011-34-956-82-3554

Hours

Monday - Friday 7:30 a.m. to 4:30 p.m.
Thursdays 7:30 a.m. to 12:00 p.m.

Helpful links and information

To contact the Overseas Screening Office, email
usn.rota.navhosprotasp.list.suitability-screening@mail.mil

For the hospital quarterdeck, call
Commercial: +34-956-82-3305
DSN: 314-727-3305

Don't forget to keep your family's information up to date in DEERS!