Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Immunizations

The Immunizations Department is here to: 
  • Administer required, routine, and travel-related vaccines to active-duty service members, DOD civilian employees, and family members of all ages.
  • Educate patients and caregivers about the importance of immunizations, following recommended immunization schedules, possible side-effects of immunizations, and aftercare.
  • Report adverse vaccine related events to the Vaccine Adverse Event Reporting System.
  • Support large scale vaccination campaigns to help prevent contagious diseases, such as influenza and COVID-19.
  • Prepare vaccines for administration according to the manufacturer's instructions and administer vaccines using a safe and proper technique, using a system of verification to ensure accuracy.
  • Administer and evaluate tuberculosis skin tests and refer patients as needed per protocol.  
For any questions about immunizations schedules for children and adults, contact the Immunizations Department. CDC Immunizations Schedule.

Contact Us

​Phone

Commercial 011-34-956-82-3464

DSN 314-727-3464

Hours

Monday, Tuesday, Wednesday, Friday
8-11 a.m. & 1-4 p.m.
Thursday
8-11 a.m. Closed in the afternoons
Closed weekends and U.S. holidays

Location

A-015, Medical Homeport

Don't forget to keep your family's information up to date in DEERS!