What is an Ombudsman?
An ombudsman is a volunteer, chosen by the Commanding Officer, on call 24 hours a day, 7 days a week. An ombudsman is a spouse of an active duty or selected reserve member assigned to the command who serves as the official liaison between the command and its families. The ombudsman assists the commanding officer in maintaining the morale and welfare of the command's active duty service members and its families.
What does an Ombudsman do?
The ombudsman acts as an advocate for families and single sailors. We help to disseminate accurate information regarding command policies, services available, and deployments. We are a confidential point of contact for families and single sailors and refer them to the appropriate agency for questions, concerns, help, or intervention according to OPNAVINST 1750.1F
What an Ombudsman not do?
The ombudsman is not a trained counselor or social worker, but can show you the way to solving your problems or getting assistance.