Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Dental

Need an Appointment?

Contact the Front Desk during working hours, Monday-Friday, 7:30 a.m. to 4:30 p.m., at DSN 727-3733/3734, or from a cellphone at +34 956-82-3733/3734.
  • General dentistry and specialty dental services are available for active duty service members and their dependents
  • Dental specialty appointments require an evaluation or referral from a general dentist
  • Civilians/retirees may be seen during sick call hours for urgent care needs based on space availability

After Hours Emergency

A dental provider is on call for after hours emergency dental needs. Contact the U.S. Naval Hospital Rota Emergency Department at 727-3307/3308 if you experience any of the following: severe dental pain that does not respond to pain medication, unexplained swelling, tooth loss or injury due to trauma, lock jaw, or uncontrolled bleeding following a dental surgical procedure.

Dental Classification

Class 1: Patient with current examination, who do not require dental treatment or reevaluation.
Class 2 Patients with current examination, who require non-urgent dental treatment or reevaluation.
Class 3: Patients who require urgent or emergent dental care. Non-deployable.
Class 4: Patient who require dental examinations. Non-deployable.

In Summary

Class 1 and Class 2 service members can deploy, PCS, and reenlist. Anyone listed as Class 3 and Class 4 are non-deployable and not medically/dentally ready.

Contact Us

Phone

Front Desk: 727-3733/3734 or
from cell phone +34 956 82 3733/3734

Hours

Monday-Friday
7:30 a.m. to 4:30 p.m.
Sick call:
Monday-Friday
7:30-9 a.m.

Children under age 12 shouldn't be left in the waiting room unattended

Don't forget to keep your family's information up to date in DEERS!