Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Lab Tests & Radiology

The laboratory department provides all required laboratory services, either on-site or off-site through military or contracted civilian laboratory services. It provides Clinical and Anatomical Pathology services, and serves as a primary reference laboratory and consultative services.

Don't forget to keep your family's information up to date in DEERS!