Dental Policies

Patient Safety

Children are not allowed to be left unsupervised during your appointment. They must be accompanied at all times by a guardian while in the clinic waiting area.  Children under 18 must have a parent or guardian present throughout their appointment.  Drop-offs are not allowed.

Failure Policy

It is essential that we fill all of our scheduled appointments and keep failures (no-shows) to an absolute minimum in order to work efficiently.  If you cannot (for some reason) attend your appointment please call us as soon as possible to reschedule your appointment. A minimum 24 hour notice to change a scheduled appointment is required. No-shows for appointments and cancellations less than 24 hours before the scheduled appointment will be considered a failed appointment. If you fail to attend your dental appointment, besides being discourteous to the provider and staff, you are discourteous to your shipmates who might be waiting for an appointment and might fill your appointed slot.  Any medical or dental appointment is considered your assigned place of duty at that time. You will be notified by email if you fail an appointment.

Space Available

Dental Services for retirees and their family members, and command sponsored civilians and their family members, will be provided on a space available basis.