Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Audiology Clinic

The U.S. Naval Hospital Rota Audiology Department provides comprehensive diagnostic audiometric exams for all ages, including newborn hearing screenings and school screenings; tinnitus evaluation and counseling; aural rehabilitation services, including hearing aid selection and fitting services for eligible beneficiaries, and the Retiree At Cost Hearing Aid Program (RACHAP), recently expanded to include Retiree-dependents.

No referral is required.  To make an appointment with the audiologist or if you already have a referral please call DSN 727-3301 or commercial +34-956-82-3301

Hearing Conservation Program

​Hearing Conservation audiograms are performed on a walk-in basis during normal working hours, located within the Occupational Heath and Audiology Departments.  The following reasons a person may require a hearing conservation audiogram are:
  • Annual Hearing Conservation Audiogram

  • Pre-employment physical for civilian government employees

  • Requirement of a military physical

  • Retirement or separation from Military Service

No referral or appointment is required.  For large groups (10 or more),questions or concerns, please contact our clinic to coordinate services.

Contact Us

Phone

Appointment Line
956-82-3618

Audiology Clinic
956-82-3301
727-3301

Nurse Advice Line
1-800-TRICARE, option #1

 

Don't forget to keep your family's information up to date in DEERS!